It’s such an amazing feeling to finally get your car back when you have had it in the shop to repair damage done as a result of a collision. It can also be disheartening when you realize that the repairs that were completed on your vehicle weren’t done properly. It is your right to ensure that the issue is made right. Top Notch Body Shop & Mechanic is here to talk about what steps you should take if you get your vehicle back from the repair shop to find that the collision repair wasn’t done as it should have been.
Vehicle Inspection After Car Accident
It is important that you give your vehicle a thorough inspection as soon as it is back in your possession after receiving collision damage repair. If you were dealing with a respectable auto body shop, they will want to stand by their work. Your inspection should absolutely include a test drive as well as a visual inspection.
Discuss Issues with Auto Body Shop Manager
Before the bill is sent to the insurance company and is paid, you need to discuss any issues with the auto body shop manager. They should be able to give you options moving forward to solve any issues that you may have found with the vehicle.
Request a Post-Repair Inspection
For most collision shops, a post-repair inspection comes standard anytime you entrust them to fix your vehicle. It isn’t going to hurt to ask them about a post-repair inspection to make sure it’s going to happen. When you have a post-repair inspection, the original damage will be assessed to ensure there wasn’t anything that was missed in the repair process.
Contact Your Insurance
Anytime you have any collision repair done on your vehicle, you should expect your vehicle to be restored to the same condition it was before the accident. If for some reason, it isn’t and you can come to an agreement with the auto body shop, you can turn to your insurance company to file a dispute for you. This can further along the process to get it solved.
File a Complaint
If for some reason the auto body shop isn’t standing by the work they did on your vehicle and doing everything in their power to make it right, you can file a complaint with the Bureau of Auto Repair. They will go over your case and if they see that the repairs weren’t done to meet industry standards, they will either negotiate further repair, transfer the vehicle to another shop or give the customer a refund.
Collision Repair & More in Dallas, Texas (Just Minutes Away from Addison, Balch Springs, Carrollton, Cedar Hill, Coppell, DeSoto, Duncanville, Farmers Branch, Ferris, Garland, Grand Prairie, Grapevine, Irving, Lancaster, Lewisville, Mesquite, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale & Wylie, TX)
When you entrust Top Notch Body Shop & Mechanic to handle your collision repair, you know that you will get nothing but top notch results. We ensure that every customer is completely satisfied with the work we do on their vehicle before they leave our shop. Call us today!